By Erica, National Training Manager
I’ve recently had the pleasure of training the lovely staff at Birchbox. If you guys are anything like me, then you are OBSESSED with Birchbox! I wait patiently each month for my little box to arrive with all its fun treats inside. MALIN+GOETZ has teamed up with them and some of you lucky subscribers will be receiving samples from us. When I went to train their team on all things M+G, I was blown away when I walked into their beautiful news-style office. Everyone there is so happy, super warm, and it’s apparent that they truly LOVE their jobs. I jumped right into training their customer service team and instantly felt at ease and welcomed in front of the large group. They asked very thoughtful questions and were already in love with M+G, which makes my job that much more fun. Afterwards, we shared some laughs and macaroons, celebrating our collaboration.
As I turned to grab my things and leave, someone had left me a Birchbox as a gift. I am not ashamed to admit that I tore into it as soon as the elevator doors closed. The whole evening was a reminder of why I love what I do. Thank you Birchbox! I can’t wait for my next box to arrive!